Cleaning Services Terms and Conditions
1. Accessing Our Site
1.1 Accessing our site is permitted on a temporary basis. We reserve the right to restrict access to all or any part of our site for periods of time due to scheduled or unscheduled maintenance, content modification, and for other purposes, without notice.
1.2 Occasionally, we may withdraw access to our entire site, or parts of it, to users who have registered with us at our own discretion.
1.4 You take full responsibility for arranging your access to our site. It is also your responsibility to ensure that all persons who access our site through your Internet connection are aware of these terms, and that they abide by them.
2. Transactions Done Through Our Website And Being Liable To You
2.1 We are an introductory agent for providers of services and we are authorised by said providers to enter into a contract with you on their behalf. We will do this by handling your booking enquiry, allocating the booking to an available service provider, and then sending you an email with the details of your booking, with a link to the Services Terms and Conditions.
2.2 Once you agree to the Services Terms and Conditions, and the terms set out in the email using the provided link, you and the Service Provider will be in a contract.
2.3 Your contract is with the Service Provider and responsibility for the provision of the services rests solely with them. Make sure to read the Services Terms and Conditions carefully. They will be legally binding on you once you have indicated you agree to them.
2.4 Even though your contract is with the Service Provider, we will continue to be your main contact whilst the Service Provider is providing the services to you. We will also process all non-cash payments from you on behalf of the Service Provider.
2.5 Although we make every possible effort to vet and select an appropriate Service Provider, the responsibility for the provision of the services is theirs alone. You agree that we take no responsibility (directly or indirectly) and incur no liability of any kind for the provision of the services that you have booked.
2.6 We welcome your feedback about Service Providers so if you experience problems of any kind with a certain Service Provider, please contact us as soon as possible on 020 3404 5981.
3. Intellectual Property Rights
3.1 All content published on our site and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us. All materials are protected by applicable United Kingdom and international intellectual property laws and treaties. All rights are reserved.
3.2 You may access, view and use our site in a web browser (including any web browsing capability built into other types of software or app). You may print one copy and download extracts from pages on our Site. You may save pages from our Site for later and/or offline viewing.
3.3 Modifying the paper or digital copies of any materials you have printed off or downloaded in any way is prohibited. You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
3.4 Our status as the owner and author of the content on our site (or that of identified licensors, as appropriate) must always be acknowledged.
3.5 You may not use any content saved or downloaded from our site for commercial purposes without first obtaining a licence from us (or our licensors, as appropriate) to do so.
4. Reliance on information posted
4.1 While we use reasonable endeavours to provide up-to-date and relevant materials, the commentary and other materials posted on our site do not constitute advice on which reliance should be placed.
4.2 No liability and responsibility is accepted for any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
5. Changes to Our Website
5.1 We exert ourselves to actualise and/or add the contents of our site as often as possible. We may suspend access to our site, or close it indefinitely, if need be.
5.2 Any section of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
6. Our liability for the material on the site
6.1.To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees that may apply to our site or any content published on our site.
6.2. We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business consequential loss or damage.
6.3. We neither assume nor accept responsibility or liability arising out of any disruption or nonavailability of our site due to external causes.
6.4 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.
7. Your Information And Visits To Our Website
7.2 By using our website, you agree to such processing and you warrant that all data provided information is accurate.
8. Upload Of Materials To Our Website
8.1 When you use a feature that allows you to upload materials to our website, or to contact other users of our website, you must agree to the content standards set out in these terms. You warrant that such contributions do comply with said standards, and you indemnify us for any breach of said warranty.
8.2 All material you upload to our site will be treated as non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties said materials for any purpose. We also retain the right to disclose your identity to any third party that is claiming that any materials posted or uploaded by you to our website are in violation of their intellectual property rights, or of their privacy rights.
8.3 We are not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or other users of our website.
8.4 We have the right to remove any materials or posts you put on our website if they do not comply with the content standards set out in these terms.
9. Hacking, Viruses And Other Illegal Actions
9.1 You are not to misuse our website by knowingly and intentionally introducing viruses, Trojans, worms, spy-ware, mole-ware, logic bombs or other material which is malicious and technologically harmful. You must not attempt to acquire unauthorised access to our website, the server on which our website is stored, or any server, computer, or database that are connected to our website. You must not attack our site via a denial-of-service (DoS) attack or a distributed denial-of service attack.
9.2 By breaking this provision, you are committing a criminal offence under the Computer Misuse Act 1990. We will report such breach of law to the relevant law enforcement authorities and we will co-operate with said authorities by disclosing your identity to them. Ii you breach the aforementioned terms, your right to use our site will be immediately terminated.
9.3 We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, stored data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any other website linked to it.
10. Links To Our Website
10.1 You are allowed to link to our homepage, if you do so in a way that is fair and legal, and does not harm our reputation or abuse it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where there is none.
10.2 You must not make any links from any website that is not yours.
10.3 Our website is not to be framed on any other website, nor may you make a link to any part of our website different than its homepage. We retain the right to withdraw linking permissions without any notice. The website from which you are linking to us must be in accordance to with the content standards set out in these terms.
10.4 If you wish to use materials of our website other than that set out above, please state your request to [email protected]
11. Outgoing Links From Our Website
11.1 Links provided from our website to other sites and resources are for your information only.
11.2 We do not have control over the contents of said sites and resources. We hold no responsibility for them or for any loss or damage that may come from you using of them.
12. Jurisdiction And Applicable Law
12.1 The English courts has non-exclusive jurisdiction over any claim coming from, or related to, a visit to our website although we reserve the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
14. Concerns That May Arise
In case you have concerns regarding any kind of material that appears or may appear on our website, please inform us on [email protected]